Deposit: To confirm your reservation we request a deposit equal to one night ($250, $280 or $300 USD depending on the dates of your stay). Deposit information will be sent upon confirmation of your reservation. The balance is due upon arrival in USD.
Cancellation: If notice of cancellation is received 30 days or more prior to your arrival, your full deposit will be refunded. There will be no refund if canceled less than 30 days prior to arrival.
Check-in is from 3:00 pm
Check-out is at 11:00 am
Rates are for the main shell house and the junior shell with a maximum 4 people. There is no discount for just 2 guests staying in the main house only.
Before your arrival full sanitation protocols are followed according to regulations set by the government of the state of Quintana Roo.
Maid service includes changing of all linens, general cleaning and sanitation of high-touch surfaces.